Join the membership and get a fresh pair of shears on a set schedule (every three months). When your new pair arrives, pop your previous pair in the prepaid return mailer and send it back within 10 business days. You're always working on a clean, crisp edge without hunting down a sharpener. See our Failure to Return Policy for full details.

Yes—request a Play Box to get hands-on. Snip a few sections, feel the tip work, and see how they handle real services. If you love them, join. If not, no pressure.

Absolutely. We offer multiple sizes (5", 5.5", 6", 6.5") plus left-handed options. Pick the style that fits how you cut—then refine as you go.

Yep. Update your preferences in your account up to one week before your next shipment and we’ll send the new size/style next time.

You can pause or cancel anytime, but cancellations must be submitted at least 7 days before your next scheduled shipment date to avoid being charged for that cycle.

Each shipment includes a prepaid label to return your last pair. Misplaced it? We include a one-time lost-pair waiver per year; after that, a flat $99 fee applies for each additional lost or unreturned pair in the same year. See our Failure to Return Policy for full details.

We currently ship across the U.S. International shipping is on our roadmap—join the email list for updates.

We ship quickly—typically within a few business days—and most U.S. deliveries land in about 3–5 business days. You’ll get tracking the moment your order leaves.

We keep it simple with low, flat-rate shipping for deliveries, and the return label for your previous pair is included at no extra cost.

We’ve got you. Reach out and we’ll replace it fast—no hoops, no hassle.

Yes. If 3+ members ship to the same salon address, everyone gets a discount on their subscription. Keep your team stocked. Contact us to find out more.

We designed the edge to stay sharp until your next pair arrives (every three months), based on testing behind the chair on wet cutting, dry cutting, slide cuts, and heavy texturizing.

Returned shears are donated, or responsibly recycled—they’re never re-boxed and shipped to another member as “new.”

We don’t do sharpening—that’s the whole point. Instead of chasing service visits, you get a fresh pair on schedule. If anything feels off out of the box, we replace it.